--- title: "Request notifications" description: "The EOS Platform sends all members a range of useful notifications – including those concerning requests to administrators and members. Notifications arrive in the mobile app, or by e-mail." url: https://help.eos.cz/en/articles/67-request-notifications collection: "Notifications" updated: 2026-09-27 language: en alternates: [cs, pl, sk, sl] --- # Request notifications The EOS Platform sends all members a range of useful notifications – including those concerning requests to administrators and members. Notifications arrive in the mobile app, or by e-mail. ## **How request notifications work** If a member uses the mobile app, they receive an instant notification there. If they do not read it in the app within 4 hours, it is also sent by e-mail. If a member does not use the app or has not been logged in to it in the last two weeks, the notification is sent by e-mail immediately. Some notifications, however, are not sent by e-mail at all, which is why it is best to use the mobile app. [ How notifications work in general The EOS Platform sends all members a range of useful notifications – about payments, events, posts on walls and so on. These arrive in the mobile app, or by e-mail. ](https://help.eos.cz/en/articles/54.md) ## **Notification overview** Below is a table of all implemented notifications concerning payments – including information on whether the given notification is also sent by e-mail if the member does not open it in the app.

notification	by e-mail?	to whom
new member registration	yes	management members with permission for requests (only access scope: complete)
new custom request	no	management members with permission for requests
reply to a request	no	the member the request concerns
new request for a member	yes	the member the request concerns
member reply to a request	no	management members with permission for requests
medical certificate accepted	no	the member who submitted the certificate
medical certificate rejected	yes	the member who submitted the certificate
data change approved	no	the member who submitted the data for approval
data change rejected	yes	the member who submitted the data for approval
custom request approved	no	the member who submitted the request
custom request rejected	yes	the member who submitted the request