If a member uses the mobile app, they receive an instant notification there. If they do not read it in the app within 4 hours, it is also sent by e-mail. If a member does not use the app or has not been logged in to it in the last two weeks, the notification is sent by e-mail immediately. Some notifications, however, are not sent by e-mail at all, which is why it is best to use the mobile app.
Below is a table of all implemented notifications concerning events – including information on whether the given notification is also sent by e-mail if the member does not open it in the app.
How notifications work in general
The EOS Platform sends all members a range of useful notifications – about payments, events, posts on walls and so on. These arrive in the mobile app, or by e-mail.
notification | by e-mail? | to whom |
new comment on an event | no | the author of the event and everyone the event concerns |
new reply to an event comment | no | the author of the comment and everyone who replied |
new event | yes | everyone the event concerns |
event cancelled | yes | everyone the event concerns |
event changed | yes | everyone the event concerns (not sent to those who declined attendance, but the team manager always receives it) |
cancelled event restored | yes | everyone the event concerns |
upcoming event | yes | according to the settings: nobody / participants and undecided / undecided |
attendance change | no | the team manager, when one of the regular members changes their attendance status for an attendance event |
main participant | yes | the participant who moves from substitute to main participant |
e-application attendance approved | yes | the signed-up participant |
e-application attendance rejected | yes | the signed-up participant |
organizing attendance approved | yes | the signed-up participant |
organizing attendance rejected | yes | the signed-up participant |
new nomination | yes | the nominated member |
nomination accepted | no | the author of the event |
nomination declined | no | the author of the event |
interest in attending an e-application/organizing | no | the author of the event |
cancelled nomination | yes | the nominated member who accepted the nomination |
Event types
Create and set up custom event types suitable for your organization. These will be assigned to individual events, which will behave according to the parameters set in each type.
