Payment notifications have the unique feature of also being sent to members who don't have active access to the platform – thanks to EOS, you can easily manage payments for inactive members too!
Below is a table listing all implemented notifications related to payments – including information on whether the notification is also sent via email if the member doesn’t open it in the app.
How notifications work in general
The EOS Platform sends all members a range of useful notifications – about payments, events, posts on walls and so on. These arrive in the mobile app, or by e-mail.
notification | via e-mail? | to whom |
new payment | yes | to the member or representative with a 15-min delay from payment creation |
upcoming due date | yes | to the member on the due date or every x days after the due date (on request, any interval can be set, let us know at [email protected]) |
payment changed | yes | to the member or representative responsible for the payment |
payment completed | yes | to the member or representative who was responsible for the payment |
payment canceled | yes | to the member or representative responsible for the payment |
new account transaction | no | to the member for whom the transaction was created on the member's account |
