All your members find the store in the Member zone, both in the web version and in the mobile application. So they can order easily from their phone as well.
Location: Member zone > Left panel > Store
On the main Store screen the member sees:
the store name
the welcome sentence
Show more - after opening it they can click through to the Terms and conditions
Product categories - after opening them, the products they can add to the basket
New - products marked as new (according to the Store settings, the most recently added products are shown here)
In the left panel the member sees:
the store name
the search option
product categories - after opening them, the products they can add to the basket
my orders - a list of all orders placed so far
order number
order date
price
status
delivery
payment
product
terms and conditions
In the top right the member sees:
My orders - a list of all orders placed so far
order number
order date
price
status
delivery
payment
product
basket - the prices for the products currently added to the basket are loaded here
In the product detail the member sees:
the product name
the price for the product
a short product description
variants (colours, sizes, …), if available
stock availability
if customization is possible for the product, there is information here that it is set after adding to the basket
a detailed description
the option to Add to basket
The purchase process
After adding to the basket, for products with customization a table appears for filling in a value (e.g. name, nickname, number); for products without customization the side panel with the order summary appears straight away.
If the customer wants to add another product, they just click outside the panel and continue. If they want to finish the purchase, they click Go to order.
Then they select the delivery method.
According to the selected delivery method, the payment methods are shown.
In the Contact details form, their first name, last name, phone and e-mail are pre-filled, and possibly also the address (according to the one in EOS). They can add a comment or change the details.
After completing the order, the member is informed about status changes by notifications.
Customization
Customization allows you to add optional supplementary data to a product, which the customer fills in when ordering. Typically this is product personalization – for example a name on a jersey, jersey number, custom text, or other individual requirements. Customization also includes the option of automatically pre-filling values from member data, which speeds up the order and reduces errors.
In the mobile application the member finds the Store module right on the home screen in the bottom panel - the bag icon.
After opening it the member sees:
the store name
my orders - a list of all orders placed so far
terms and conditions
product categories - after opening them, the products they can add to the basket
recommended products - you determine these by ticking in the product detail: recommended product: yes
In the product detail the member sees:
the product name
the price for the product
a short product description
variants (colours, sizes, …), if available
stock availability
if customization is possible for the product, there is information here that it is set after adding to the basket
a detailed description
the option to Add to basket
The purchase process
After adding to the basket, for products with customization a table appears for filling in a value (e.g. name, nickname, number).
When the purchase is finished, the total price for the ordered products is in the top right. By clicking this amount the customer gets to the basket.
Here they select the delivery method.
According to the selected delivery method, the payment methods are shown.
In the Contact details form, their first name, last name, phone and e-mail are pre-filled, and possibly also the address (according to the one in EOS). They can add a comment or change the details.
After completing the order, the member is informed about status changes by notifications.
Customers from the public get to your Store via a link that you place on your website, social networks and so on. You obtain the link in the platform:
Management > Store > More > Copy link > Store for the public
On the main Store screen the customer sees:
the store name
the welcome sentence
Show more - after opening it they can click through to the Terms and conditions
Product categories - after opening them, the products they can add to the basket
New - products marked as new (according to the Store settings, the most recently added products are shown here)
In the left panel the member sees:
the store name
the search option
product categories - after opening them, the products they can add to the basket
language (the option to display the Store in Czech, German, English, Polish, Russian, Slovak, Slovenian)
terms and conditions
In the top right the member sees:
basket - the prices for the products currently added to the basket are loaded here
In the product detail the member sees:
the product name
the price for the product
a short product description
variants (colours, sizes, …), if available
stock availability
if customization is possible for the product, there is information here that it is set after adding to the basket
a detailed description
the option to Add to basket
The purchase process
After adding to the basket, for products with customization a table appears for filling in a value (e.g. name, nickname, number); for products without customization the side panel with the order summary appears straight away.
If the customer wants to add another product, they just click outside the panel and continue. If they want to finish the purchase, they click Go to order.
Here they select the delivery method.
According to the selected delivery method, the payment methods are shown.
In the Contact details form, for personal collection it is necessary to fill in: first name, last name, phone, e-mail and optionally a comment; for shipping also the delivery address.
After completing the order, the customer is informed about status changes by e-mail.
