--- title: "Where to find video tutorials for the mobile app" description: "For members, representatives and team staff: open short videos on the EOS mobile app in the app, in the web version of the platform or right here in this article." url: https://help.eos.cz/en/articles/167-where-to-find-video-tutorials-for-the-mobile-app collection: "Mobile app" updated: 2026-11-10 language: en alternates: [cs, sk, pl, sl] --- # Where to find video tutorials for the mobile app For members, representatives and team staff: open short videos on the EOS mobile app in the app, in the web version of the platform or right here in this article. There are short video tutorials for the EOS mobile app, each under 3 minutes. You can open them from the app or from the web version of the platform, and you will also find all the videos below in this article. Most videos link to an article that describes the same steps one by one. ## Open the video tutorials in the app 1. In the app, log in to your organization. 2. Tap the tab with your first name in the bottom right (for a representative, the name of the selected child). Your profile opens. 3. Scroll down to the EOS Club® app section. 4. Tap **Video tutorials**. A page with the videos opens. ## Open the video tutorials in the web version of the platform 1. In the web version of the platform, click your initials at the top of the left panel. The Member profile opens. 2. In the profile menu, click **Mobile app**. 3. In the Need help? section, click **Show video tutorials**. ![Member profile in the web version of the platform with the initials in the left panel, the Mobile app item and the Show video tutorials link highlighted](https://staticfiles.gleap.io/p657fddb99274b9d4c37d840a/aSSJnOuXU5fTxaR0cFhMhLgY5tu9Zbx7PsBY7mlnelpu7WC7Sh6BstcnqpDPRRUbiypW3LMn3Df.png) ## What you will see next The page “Jak pracovat s mobilní appkou” (How to work with the mobile app) opens on the eos.cz website, with the same videos as in this article. The **Všechna videa** (All videos) link on it leads to the list of videos on YouTube. ## Getting started with the app ### Add your organization to the app You will find the steps in writing in the article on [adding your organization to the app](https://help.eos.cz/en/articles/148.md). ### Switch between multiple organizations ### Switch between multiple members You will find the steps in writing in the article on [switching between multiple members](https://help.eos.cz/en/articles/129.md). ## Payments, member accounts and profile You will find the steps in writing for the videos in this section in the article [Member profile](https://help.eos.cz/en/articles/132.md). ### View your unpaid payments ### Download a confirmation of a paid payment ### Work with member accounts ### Change your personal details ### Submit a medical check-up ## Requests, documents and contacts ### Handle or send a request You will find the steps in writing in the article [Member profile](https://help.eos.cz/en/articles/132.md). ### View a document and download a file Where to find documents is described in the article on [the communication wall, notice board and documents](https://help.eos.cz/en/articles/135.md). ### Find information about your organization and contact the administrator ### Contact the developers and view information about the app In your profile, in the EOS Club® app section, tap **About the app**. The app version is shown, together with the Go to support, Contact developers and Clear cache items. You can open the same menu before logging in, too, with the **More information** button on the app's start screen. ## Teams, events and attendance The videos in this section are about working with your team (a group in the non-sports version), events and attendance. ### Communicate with your teams and event participants You will find the steps in writing in the article on [the communication wall, notice board and documents](https://help.eos.cz/en/articles/135.md). ### View information about team members You will find the steps in writing in the article on [the team member list](https://help.eos.cz/en/articles/136.md). ### Create an event You will find the steps in writing in the article on [common events](https://help.eos.cz/en/articles/95.md). ### Save attendance You will find the steps in writing in the article on [managing attendance](https://help.eos.cz/en/articles/104.md). ## Common problems **I can't see the Video tutorials item in the app.** The item is in your profile, which only appears after you log in to your organization. On the app's start screen, the **More information** button only contains the Go to support, Contact developers and Clear cache items. If you haven't added your organization to the app yet, watch the Add your organization to the app video above. **The screen in the video looks different from my app.** Update the app in your app store. If the screen still looks different, follow the article with the steps that we link to under the video. **Need help with something the videos don't show?** For questions about payments, events or membership, contact the platform admin in your organization. Report a problem with the app itself to EOS support at [support@eosclub.app](mailto:support@eosclub.app), or in the app via **About the app › Contact developers**. ## Related [ How to add your organization to the app Once you've installed the mobile app from Google Play or the App Store, you need to add your organisation to it. You can do this in 3 ways - by location in your area, by scanning a QR code or by entering a numeric code. ](https://help.eos.cz/en/articles/148.md)[ Member profile On your Profile screen you will find all your personal details in one place. You can also edit them and send them to the platform admin for approval. ](https://help.eos.cz/en/articles/132.md)[ How to switch between multiple members Under one user account, you can easily manage multiple members. This means you can have several children linked to your account and switch between them effortlessly. This works both in the web version and in the mobile app. ](https://help.eos.cz/en/articles/129.md)